"Divine Fragrance, Sacred Essence – Handcrafted Agarbattis from Andhra's Holiest Temples"

Last Updated: 13/05/2024

Welcome to srigomatha.com (referred to as “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, and disclose information about you when you visit our website https://srigomatha.com and use our services. By accessing or using our Site, you agree to the terms and conditions of this Privacy Policy.

  1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Site or use our services. This may include:

  • Contact information such as your name, email address, phone number, and mailing address.
  • Account information such as your username, password, and account preferences.
  • Payment information such as credit card details or other payment methods.
  • Communications with us including emails, messages, and feedback.

We also automatically collect certain information about your device and usage of the Site through cookies and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

  1. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill your orders, including to communicate with you about your order status and shipment.
  • To provide you with customer support and respond to your inquiries.
  • To personalize your experience on the Site and tailor content and offers to your interests.
  • To send you promotional emails, newsletters, and marketing communications about our products and services that may be of interest to you.
  • To improve and optimize our Site, including to analyze trends, administer the Site, and gather demographic information.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities.
  1. How We Share Your Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These service providers are contractually obligated to use your information only for the purpose of providing the services requested by us and in accordance with this Privacy Policy.

We may also share your information in the following circumstances:

  • With our affiliates and subsidiaries for internal business purposes.
  • In response to a subpoena, court order, or other legal process.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • With your consent or at your direction.
  1. Your Choices

You have the right to opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email. Please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages related to your account or orders.

You can also control cookies through your browser settings and other tools. However, please note that disabling cookies may impact your experience on the Site.

  1. Data Security

We take reasonable measures to protect the security of your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

  1. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we may have inadvertently collected personal information from your child, please contact us so that we can take appropriate steps to remove such information from our records.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated version on the Site and updating the “Last updated” date at the top of this page.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] or by mail at:

Dwaraka Tirumalesa Agarabatti maufacturers,
6/73, Main Road, Dwaraka Tirumala,
Eluru, Andhrapradesh, India,
PIN: 534426.

By using our Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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